Frequently
asked.

We currently specialize in captive-bred ball pythons and plan to add other reptile species. The Available page always shows what is currently listed.

Ball pythons are often calm, manageable snakes, but every animal needs an appropriately sized enclosure, regulated heat, correct humidity, and a reliable feeding plan. We are happy to discuss whether a specific animal fits your experience and setup.

Use our inquiry form and include the animal’s name or ID. Your message comes directly to us, and we typically reply within one to two days.

Orders of $400 or more may qualify for a payment plan. A 25% non-refundable deposit holds the animal, and the balance must be completed within 60 days. Animals ship only after payment is received in full.

We accept Venmo, Cash App, and card payments through Square. No payment is collected through this website.

Yes. We are based in Connecticut and serve customers throughout Southern New England. For privacy, exact pickup details are shared only after arrangements are confirmed.

Standard FedEx Hub shipping is a $60 flat rate unless a listing specifies free shipping. Hub pickup is preferred. Shipping is scheduled Monday through Wednesday for Tuesday through Thursday pickup, weather permitting.

Yes. Home delivery adds a $20 fee plus insurance at $2.50 per $100 of the animal’s value. Written confirmation is required within 30 minutes of delivery to maintain the Live Arrival Guarantee.

Animals are guaranteed alive, healthy, correctly sexed, and accurately represented at shipment. In the unlikely event of a D.O.A., video proof is required within two hours. Other concerns must be reported in writing within four hours.

No. Ball python genetics can be complex, so morphs are not guaranteed. Listings include pairing information and clear photos so buyers can make their own assessment.

Yes. We vend at reptile expos throughout the region and beyond. Check the Shows page for confirmed upcoming dates, then inquire ahead of time if you want us to bring a specific animal.

Yes, when arrangements are possible. Export pricing varies and paperwork can take several months. Export animals receive the same care as our holdbacks until shipping.